1, according to the users to buy the product specification to provide " instructions for use " set . As long as users demand equipment technical help and advice, company or local designated agents will be accurate within 24 hours free of charge provided relevant technical information . 

    2 , since the two sides signed the equipment from the date of acceptance , the company sold products provide one year warranty. 

3 , during the warranty period, the company or local designated agents receiving the user equipment failure notification , will be given within 24 hours to respond , to provide the fastest processing solutions , and give the implementation of timely treatment. 

    4 , during the warranty period , the equipment in the non- wearing parts , in normal use, damage or failure , all unpaid compensation , free replacement. 

    5 , running from the date of the company or the local designated agents will regularly conduct telephone follow-up to the user to keep abreast of the equipment running status , valid answer user questions in equipment operation , and the corresponding need for improvement maintenance, maintenance is recommended to ensure long-term normal operation. 

    6 , when equipment needs replacing consumables, consumables , users simply press the " information service " requirements, inform the models, model specifications , code , guarantee to respond within 24 hours , will be the fastest speed, reasonable price to customer service. 

    7 , we launched the "Device 2-10 year term maintenance agreement " service, the user can choose one way or the annual payment buyout , that is signing the lives of users do not have to invest in equipment operation and maintenance of any fee , the user simply normal use and replacement of spare parts provided regularly , while the company or local designated agents regularly to the user site testing of equipment to ensure the normal operation of equipment year after year . The cost to be agreed by both parties . 


    8 , service commitments not covered during the execution of the Department, according to national laws and regulations related equipment product-related services prevail event of disagreement by negotiation process .

special statement :

    device fails in the following cases and up to no to the performance indicators, the Company is not liable : 
    1, without dismantling the equipment modification , mishandling or another have someone repair. 
    2, device operates over the specified environmental conditions and conditions of     use, or use of counterfeit parts replacement.
3, due to natural disasters and other damage caused by force majeure .